Privacy policy

Privacy Policy – Artisan Cakes London

At Artisan Cakes, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, place an order, or contact our team.

By accessing and using Artisan Cakes, you acknowledge and accept the collection, use, and handling of your information in accordance with the terms outlined in this Privacy Policy.



Contact Information

If you have any questions about this Privacy Policy, your personal data, or would like to make a request regarding your information, please contact us using the details below:

Artisan Cakes London

📍 11 Standard Road UNIT 12, London NW10 6EX, United Kingdom
📧 contact@artisancakes.co
🌐 www.artisancakes.co


Information We Collect

When you visit Artisan Cakes, we may collect certain personal and technical information to help improve your shopping experience and process your orders efficiently.

Device Information

We automatically collect limited technical information about your device and browsing activity to improve website performance and user experience.

Information Collected May Include:

  • Web browser type and version
  • IP address
  • Time zone settings
  • Cookie information
  • Pages and products viewed
  • Search terms used on our website
  • Website interaction and browsing behavior

Why We Collect This Information

We collect this data to:

  • Ensure the website loads correctly
  • Improve website functionality
  • Analyze customer behavior
  • Enhance user experience
  • Prevent fraud and security issues

How Information Is Collected

This information is collected automatically through technologies such as:

  • Cookies
  • Web beacons
  • Pixels
  • Tags
  • Log files

Order Information

When you place an order with Artisan Cakes, we collect personal details necessary to complete and deliver your purchase.

Personal Information We May Collect

  • Full name
  • Billing address
  • Delivery address
  • Email address
  • Phone number
  • Payment details
  • Order history

How We Use Your Personal Information

Your personal information is used to:

  • Process and confirm orders
  • Arrange cake delivery services
  • Process secure payments
  • Provide invoices and order updates
  • Respond to customer service enquiries
  • Prevent fraudulent transactions
  • Send updates about products, offers, and promotions (where consent is provided)

Sharing Your Personal Information

We only share your information with trusted service providers necessary to operate our business and fulfil your orders.

Shopify

Our online store is powered by Shopify. Shopify securely processes customer data, payments, and online transactions.

For more details about how Shopify collects, stores, and manages customer data, please review Shopify’s official Privacy Policy here:

Shopify Privacy Policy


Google Analytics & Advertising

We use Google Analytics to understand how visitors use our website and improve customer experience.

Google may collect information such as:

  • Pages visited
  • Time spent on pages
  • Device information
  • Website interactions

Learn more about Google’s privacy practices here:

Google Privacy Policy

Opt-Out of Analytics Tracking:

Google Analytics Opt-Out


Behavioral Advertising

We may use your browsing activity and purchase history to show you personalized advertisements and promotions relevant to your interests.

Advertising Partners

We may work with advertising platforms including:

  • Facebook
  • Google
  • Third-party advertising networks

These partners may use cookies and tracking technologies to deliver personalized advertisements across websites and social media platforms.


Opting Out of Personalized Advertising

You can manage or disable personalized advertising through the following links:


Your Rights

If you are located within the United Kingdom or European Economic Area (EEA), you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your personal data
  • Withdraw consent for marketing communications
  • Request data portability

Contact for Privacy Rights Requests:

📧 contact@artisancakes.co


International Data Transfers

Please note that your information may be processed outside the United Kingdom or Europe, including servers located in countries such as the United States and Canada, where data protection laws may differ.


Cookies Policy

Artisan Cakes uses cookies to improve website functionality, personalize your browsing experience, and analyze visitor traffic for better performance and service quality.

You can choose to disable cookies at any time through your browser settings. Please note that disabling cookies may affect certain features and functionality of the website


Data Security

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, or alteration.


Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. All updates or changes to this policy will be posted on this page to keep you informed of the latest version.


Contact Artisan Cakes

If you have any questions about this Privacy Policy or how your personal information is collected, used, or protected, please reach out to us using the contact details provided below.

Artisan Cakes London

📍 11 Standard Road UNIT 12, London NW10 6EX
📧 contact@artisancakes.co
🌐 www.artisancakes.co