Shipping Policy – Artisan Cakes London

At Artisan Cakes, we are dedicated to providing freshly baked cakes with dependable and timely delivery services. Each order is carefully prepared, securely packaged, and handled with care to ensure it reaches you in excellent condition and right on schedule for your special occasion.

This Shipping Policy outlines our delivery options, available time slots, and advance ordering services.

Delivery Options

We provide convenient and flexible delivery solutions across our service areas to suit different customer needs.

Next-Day Delivery Service

We offer next-day delivery for cakes on selected products, depending on availability and order timing. To qualify for this service, orders must be placed before the designated cut-off time.

Delivery Time Windows

To make deliveries more organized and convenient, we operate within the following time slots:

Morning Slot: 8:00 AM – 1:00 PM
Afternoon Slot: 12:00 PM – 6:00 PM

Customers should ensure that someone is present at the delivery location during the chosen time window to receive the order.

Advance Cake Orders (Pre-Orders)

We accept pre-orders for cakes, allowing customers to book deliveries in advance for upcoming events and celebrations.

Pre-ordering is especially suitable for:

Birthday celebrations
Weddings and engagements
Anniversaries
Custom-designed cakes
Bulk or event-based orders

This helps us allocate sufficient preparation time and ensure availability for personalized cake designs.

Delivery Guidelines

All cakes are freshly prepared and carefully transported to maintain their quality and presentation. While we aim to deliver within the selected time slots, occasional delays may occur due to traffic conditions, weather, or other unforeseen circumstances beyond our control.